Shipping & Insurance

Every stone and piece that leaves Rukmani Exports travels the same way our family would want a gemstone of real value to travel — fully insured, discreetly packaged, and tracked door to door.

Where We Ship

We currently ship to the United States, United Kingdom, Australia, Canada, Singapore, Dubai (UAE), Japan, Hong Kong, and India. If you're located elsewhere and would like to inquire, please contact us directly — we're often able to arrange shipping beyond this list.

Processing & Delivery Times

Stage	Typical Timeframe
Order confirmation & certificate re-verification	1–2 business days
Domestic shipping (India)	2–4 business days
International shipping	4–10 business days

Rare and investment-grade pieces arranged through personal consultation may involve a different timeline, which we'll confirm with you directly.

Insurance

Every shipment is insured for its full purchase value, at no extra cost to you, from the moment it leaves our hands until it's signed for at your door.

Customs & Import Duties

International shipments may be subject to customs duties, import taxes, or fees levied by your destination country. These are determined by your local customs authority and are the responsibility of the recipient — we're not able to predict or cover these costs in advance, but we're glad to help with any documentation your customs office requires.

Signature & Security

Given the value of what we ship, a signature is required on delivery for every order, and packaging is always discreet — nothing on the exterior indicates the contents.

This is a first-draft policy prepared for your review, and should be confirmed against your actual carrier and customs arrangements before publishing live. Last updated: 2026.